Service Rules

Terms of Service

Last updated: August 2026

These Terms of Service apply to the cross-border network acceleration and international route subscription services provided by 94VPN. By visiting this site, creating an account, purchasing a subscription, or continuing to use the service, you confirm that you have read and agree to follow these terms. If you disagree with any part of them, you must stop using the relevant services.

Service Content and Scope

94VPN provides network acceleration across 100+ countries and 220+ routes, with support for Windows, macOS, iOS, Android, and Linux. Route locations, connection methods, and client features may change according to network conditions, technical maintenance, and available resources. The information shown in the user panel at the time of use determines the currently available options.

The service is intended to improve network performance for cross-border access, international websites, and connections to international routes. 94VPN provides network transmission and subscription management capabilities. It does not control third-party websites, applications, or content providers, and makes no commitment regarding their content policies, account policies, regional rules, or continued availability.

Account and Subscription Rules

No email address is required to register; a username and password are sufficient. Users must protect their login credentials and are responsible for subscription management, route usage, and support ticket activity under their accounts. If credentials are exposed or unusual access is detected, users should change their passwords promptly and submit a ticket through the user panel.

Subscriptions support unlimited devices online at the same time, but may only be used by the subscriber and devices under the subscriber’s reasonable control. Users may not sell, rent, or transfer subscriptions, publicly share account credentials or subscription information, or package a personal subscription as a network service for others. The account holder is responsible for traffic usage, account irregularities, and other losses caused by resale, public sharing, or inadequate credential protection.

Monthly subscription traffic resets each month on the activation date. When upgrading mid-cycle, the price difference is calculated based on the remaining days. Traffic packages remain available until used and never expire. Alipay, WeChat Pay, and USDT are supported payment methods; the payment options actually available are shown in the user panel.

Compliant Use Requirements

Users must comply with the laws and regulations applicable in their location and to the services they access, and must use network resources according to third-party platform rules. The service must not be used for unlawful activities, network attacks, malicious scanning, distribution of harmful programs, infringement of intellectual property rights, interference with network infrastructure, bulk delivery of unsolicited messages, fraudulent transactions, or other conduct that harms the lawful rights and interests of third parties.

Users are responsible for determining whether their accessed content and specific usage methods are lawful and compliant. 94VPN may investigate valid complaints, regulatory requests, or clear misuse, and may take necessary measures such as restricting relevant connections, suspending subscriptions, or terminating accounts.

Service Availability and Liability

Cross-border network connections may be affected by carrier routing, target service policies, regional network conditions, device settings, and temporary maintenance. 94VPN performs reasonable maintenance on its routes and service systems, but does not guarantee that any route, region, or third-party service will remain accessible at all times or in every network environment.

For temporary interruptions caused by scheduled maintenance, emergency repairs, upstream network failures, third-party service changes, force majeure, or user device and configuration issues, 94VPN will respond within a reasonable scope. Users should keep independent copies of important materials and confirm the current connection status before carrying out critical operations. 94VPN is not responsible for indirect losses arising from third-party content changes, third-party account restrictions, or violations of these terms by users.

Refunds and Account Termination

A full, no-questions-asked refund may be requested within 30 days after the first payment. Refund requests must be submitted through a user panel ticket so that the account and corresponding order can be verified. This commitment applies to the first payment; other subscription changes, upgrades, and subsequent orders are handled according to the order status shown in the user panel and these terms.

Users may stop using the service, but ending a connection or no longer logging in does not constitute a refund request. If an account involves subscription resale, public credential sharing, unlawful use, malicious resource consumption, interference with system operations, or fraudulent payment, 94VPN may restrict or terminate the relevant services and reserves the right to retain necessary order and enforcement records.

Changes to These Terms and Other Agreements

94VPN may update these terms as needed for service features, route operations, legal requirements, or risk control. Updated content will be published on the corresponding page of this site with the latest update date clearly shown. Material changes affecting user rights or obligations will be communicated through available on-site methods. Continuing to use the service after changes take effect constitutes acceptance of the updated terms.

If any part of these terms is deemed invalid or unenforceable under applicable law, the remaining provisions will continue in effect. Statutory consumer rights are not excluded by these terms. For questions about accounts, orders, or service use, users may log in to the user panel to submit a ticket and provide enough information to locate the relevant records.