Privacy Policy

Data collected and why it is used

No email address is required for registration; a username and password are enough to create an account. 94VPN processes the username, authentication credentials, and necessary account status to identify the account, complete sign-in, maintain subscription status, and perform security checks. Passwords are used for account authentication and are not displayed as public information.

When purchasing or changing a plan, the service stores order records, including the selected item, amount due, payment status, creation time, refund status, and transaction-related identifiers. This data is used to deliver subscriptions, verify payments, process refunds, resolve order disputes, and provide ticket support.

The website may record access analytics such as pages visited, referring pages, browser type, device type, network address, and error events. Analytics help verify that pages work properly, locate compatibility issues, and improve the site's information structure. They are not used to build profiles of users' browsing interests.

No-logs position and connection data

94VPN does not record which websites users visit. It does not retain web content, search queries, message bodies, or in-app transmission content, nor does it link such content to a specific account as a browsing history.

To keep subscription services running, the service may temporarily process operational data needed for a connection, such as connection time, selected route, traffic usage, session status, and error information. This data is used only for traffic accounting, troubleshooting, service security, and preventing resource abuse, not for analyzing specific access content.

Connection operational data is retained only for the shortest period needed to fulfill these purposes. After troubleshooting, billing reconciliation, or a security incident is complete, relevant records are deleted, aggregated, or de-identified. Where retention is required for a dispute or by applicable rules, only the necessary portion directly related to that matter is kept.

Cookies and local storage

The website and user panel use cookies or browser local storage to save sign-in status, session identifiers, interface language, necessary security status, and selected feature settings. This data keeps users signed in, avoids repeated setup, and maintains feature continuity. It is not used for cross-site tracking.

Users can clear cookies and local storage through their browser settings. After clearing them, the account may be signed out, language and interface preferences may return to their defaults, and some authenticated features may require signing in again. Refusing non-essential storage does not affect access to public pages, but disabling storage needed to maintain a session may prevent the user panel from working properly.

Payments and third-party processing

The service supports Alipay / WeChat Pay / USDT. Payments are processed by the relevant payment service or transaction network, which may collect information needed for payment accounts, transaction verification, and risk control under its own rules. 94VPN receives the transaction result, amount, status, and transaction identifier needed to complete an order; this policy does not replace the payment provider's own privacy rules.

When a user visits a third-party payment page or uses a related payment feature, the relevant data processing is governed by that service's terms. Users should read the applicable rules before making a payment. 94VPN uses the payment result it receives only for order confirmation, billing reconciliation, refund processing, and dispute resolution.

Data retention and deletion

Account details are retained while the account remains active. Order records are kept as needed for transaction reconciliation, refund processing, financial records, and dispute resolution. Access analytics are preferably used in aggregated form. Temporary connection data is deleted or de-identified after the purposes described in this policy are complete.

Users can submit requests to access, correct, or delete account data through the ticket feature in the user panel. To prevent someone else from acting on their behalf, the service may require the requester to complete account verification first. Once a deletion request is completed, account sign-in and associated subscriptions may no longer be available. Records that must be retained by law or to handle open orders, refunds, or disputes will be deleted after the relevant purpose ends.

Submit a data request

Policy updates and user choices

94VPN may update this policy when service procedures, storage methods, payment processes, or applicable rules change. The revised text will be published on this page, and the last-updated date at the top will be adjusted. Important changes involving data use or user rights will be highlighted through visible notices on the site.

Users can check this page regularly to review the current rules. Continuing to use the service after an update means the user understands the revised content. If the user disagrees with the new practices, they can stop using the subscription service and submit a data deletion request through a ticket while the account remains accessible.